About FWD General Insurance

We are a general insurance provider with operations in Hong Kong, Thailand and Singapore. Like our sister company FWD Life Insurance, which has operations in 9 Asia markets, we are focused on delivering customer-led easy-to-understand products, supported by digital technology. Through this approach, we aim to change the way people feel about insurance.

In Thailand we can trace our roots back to 1948 when Siam City Insurance (SCI) was established. The company was rebranded to FWD General Insurance in late 2020 following FWD Insurance’s acquisition of SCI in December 2019.

FWD General Insurance is a part of the digital general insurance offering of bolttech, the international insurtech business under the Pacific Century Group. Pacific Century Group also owns FWD Life Insurance.

For more information about FWD Insurance, please visit www.fwd.com

For more information about bolttech, please visit www.bolttech.io

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Our vision

Our vision is to become a leading insurer that changes the way people feel about insurance in Thailand. We’re led by our customers and driven by technology. This isn’t the way insurance usually feels. But we’re not your usual insurance company.

Board of directors

Executive Director and CEO

Mr. Bob Wouters

Independent directors

Miss Vorada Thangsurbkul

Mr. Jiravat Kosapanyatham


Mr. Kevin Michael Goulding


Mr. Kulvat Janvatanavit

Mr. Natdanai Intarasuksri

Mr. Stephan Tan

Thailand is at the centre of a rapidly developing insurance industry across Asia, and I’m thrilled to be leading the general insurance team here at FWD in Thailand. We know that the way people want to buy insurance is changing and the kinds of protection they’re looking for is changing too. Here at FWD, we are ready to embrace this change and meet the needs of customers with a customer experience that is powered by digital technology and product innovation. We are excited to seize this opportunity to realise our vision to change the way people feel about insurance.

Bob Wouters

CEO, FWD General Insurance & Country Manager, bolttech Thailand

Our reports

Download our financial statements and financial disclosure to find out more about our performance, strengths and progress.

Financial statements

Annual reports

Financial disclosure

Our code of conduct

Our corporate responsibilities and the principles that guide us.

Download our code of conduct